Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 15 days of your purchase. No refunds.

1. Please email info@alabaxtorhairbox.com to get a return address.
2. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Items can not be returned if they are opened. Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Exchanges

There are no exchanges unless it is our error.

Click here for Pamyment Policy